FREQUENTLY ASKED QUESTIONS

How do I place an Order?

From the Graphics menu, you can select your required category and view our range of products and designs. Once you have filled in any custom details, add your item to the cart and proceed through checkout.

Do you Ship to my Country?

We offer Worldwide Shipping. Enter your address on checkout for competitive global rates.

Can you send me a picture of my graphics before you print?

Yes! Simply select ‘Yes’ on the Design Proof option on the order page. We will then email you a design example to make any changes prior to printing.

Can I change a design shown on your site?

Yes! You can list any Logo, Design, Color changes and alterations in the Logos and More Info boxes. We cannot print any energy drink logos such as Red Bull or Monster Energy.

Order Cancellations

Had a last minute change of plans and wish to cancel your order? Contact us before your order has been designed and we can simply cancel your order and refund you in full! If you wish to cancel your order after it has been designed, this will incur a $30 design fee to cover the time that was spent designing your order before it was cancelled.

Can I place my order over the phone?

Due to the amount of information needed for customized products, the easiest and quickest way to order is through our website. If you have any issues shopping online email us at sales@vertmxgraphics.com

How Do I Track My Order?

Generally email proofing is within 5-7 working days of order, and printing and shipping 1-3 days from artwork approval. Tracking will be emailed upon shipping your product. To speed up your order, please only email us for status updates if it has been longer than the listed turn around times.

Do you Sponsor Riders?

We do not typically accept unsolicited sponsorship requests. We have a team that is constantly watching out for rising stars within the competitive dirt bike industry.

© 2020 Vert MX Graphics

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